Question: What equipment is neccesery to connect our network?
Answer: To have internet access its necessery to have installed LAN card on your computer. If you have not LAN card we can install it - price 10 BGN.

Question: Do I will receive real IP Address?
Answer: Yes, You will receive.

Question: Is it possible to connect more then one computer to the Internet?
Answer: We have not limit for connected computers and we do not require additional taxes for connecting of additional computer..

Questio: Are there limits to the count of connection sessions?
Answer: No, There are not.

Въпрос: May I use discounts if i prepay taxes for longer period?
Отговор: Yes, You will. For more information press here.

Question: Can I use Wi-Fi Internet?
Answer: Yes, You can. The only thing that you need is wireless router and wireless card installed on your computer. Unex advice you to protect your wi-fi network with password.

Question: What I have to do if i have not internet connection?
Answer: Check your Preferences.

Variant 1: If you see at the bottom right place on your screen “cable unplugged”,that means that is possible your cable to be unplugged. Check it and plug it back to his port.

Variant 2: If the indicator for internet connection is missing (a small computer or two small connected computers) its possible the internet connection to be disabled. To Enable it again go in Star menu -> Network connections , select connection, click on it whith right mouse button and press Enable.

Variant 3: If you have switch or router, try to restart it.

If you still have not internet connection, pleas call us for free at 0700 196 69 and we will send our team as soon as possible to solve your problem.

Question: What i suppose to do if i have troubles (its slow or often disconnected) with internet connection?
Answer: Scam you computer for viruses and check if some program does not make too big traffic. Unex advice you to use antivirus and firewall software.

Question: How i can pay my subscription taxes?
Answer: You can pay us in our offices:

Sofia, Nadezhda 5, blok 525 B
Sofia, Nadezhda 1, blok 173 V

Bank transfer to "БИ КОНСУЛТ" ЕООД in UBB bank:
BIC UBBSBGSF
IBAN BG17 UBBS 7827 1013 8627 12
please specify your address and name.

On ePay.bg or at the offices of easyPay with your customer number that you can receive when you call us or in our offices.